• N. Kingstown - First Contact
  • Per Diem
  • AdCare R.I.

This is a per diem position.  The purpose of the Intake Coordinator position is to assist in the admissions process of clients into the facility, by screening clients over the phone and in person to determine the appropriateness of their admission. 

Responsible for screening clients, on the phone or in person, to determine the appropriateness of admission to the facility. If it is determined that the facility would not be the client's best fit, the client will be redirected to another agency. Effectively communicates with patients, families, friends & other referral sources in order to expedite the  admissions process and admissions criteria. Other duties as assigned.

Ability to read, write, communicate and understand directions in English. Provide excellent customer service, as well as telephone etiquette. Ability to work independently and on a team. Knowledge of addiction and chemical dependency. Must have good communication skills. Must have patience and de-escalation skills. Skilled in computer systems and keyboarding. Ability to organize, prioritize and multi-task. Knowledge of insurance/workers compensation benefits, 3rd party billing experience preferred. Ability to provide direction and supervision. Previous experience working with addiction and chemical dependency clients/working in a medical facility billing or admissions preferred. Minimum High School Diploma/GED required

All positions require a TST, and the ability to pass a pre-employment drug screening and a background records check.

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